Privacy Policy

Best Driver Solutions Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at bestdriversolutions.com, submit a driver application, or otherwise interact with our services.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website.

1 Information We Collect

We may collect the following categories of personal information:

Information you provide directly:

• Full name, address, phone number, and email address
• Commercial driver's license (CDL) number, class, and endorsements
• Employment history, driving record, and references
• Social Security number (for background check and employment eligibility purposes)
• Date of birth and other identity verification information
• Drug and alcohol testing results as required by DOT regulations
• Any other information submitted through our application or contact forms

Information collected automatically:

• IP address, browser type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Device identifiers and cookie data

2 How We Use Your Information

We use the information we collect for the following purposes:

• To process driver applications and match candidates with employment opportunities
• To verify qualifications, conduct background checks, and confirm DOT compliance
• To communicate with you about job opportunities, assignments, and company updates
• To fulfill our legal obligations as a staffing agency, including FMCSA and DOT record-keeping requirements
• To improve our website, services, and internal operations
• To respond to your inquiries and provide customer support
• To send marketing communications where you have opted in or where permitted by law
• To detect and prevent fraud or unauthorized activity

3 Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

• With client carriers and employers — when you are being considered for or placed in a driving position
• With background check and screening providers — to verify your employment history, driving record, and conduct required DOT checks
• With service providers — such as IT vendors, payroll processors, and communication platforms that assist us in operating our business, under confidentiality obligations
• With regulatory authorities — as required by FMCSA, DOT, or other applicable law
• In a business transaction — if we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• With your consent — for any other purpose with your explicit authorization

4 Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Types of cookies we may use include:

• Essential cookies — necessary for the website to function properly
• Analytics cookies — help us understand how visitors interact with our site (e.g., Google Analytics)
• Marketing cookies — used to deliver relevant advertisements if applicable

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

5 Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (SSL/TLS), restricted access to sensitive records, and secure storage practices.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use caution when submitting sensitive information online.

6 Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations (including DOT and FMCSA record retention requirements), resolve disputes, and enforce our agreements. Driver qualification files are typically retained for a minimum of three (3) years following the end of employment or the last date of service, as required by federal regulations.

7 Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of the personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your information, subject to legal retention requirements
• The right to opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails
• The right to lodge a complaint with the applicable data protection authority

To exercise any of these rights, please contact us using the information in the Contact Us section below.

8 Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information.

9 Third-Party Links

Our website may contain links to third-party websites, including driver application portals and carrier partner sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: